Data Governance in Healthcare
Balancing HIPAA requirements with efficient patient care and communications.
Protecting Private Health Information
The healthcare industry includes medical practices and health systems, hospitals, urgent care centers, digital health programs, and insurance companies. Empowering these healthcare organizations to securely manage patient data, meet regulatory requirements, and optimize workflow is not an easy task. Data governance plays a critical role in protecting the privacy of health information.
Key Concerns
HIPAA Compliance
The Health Insurance Portability and Accountability Act (HIPAA) sets the national standards for protecting health information and provides patients’ rights over their own health data. Related to data governance, HIPAA involves:
- Securing protected health information (PHI)
- Minimum retention periods of six years
Expanding Telehealth
Medical practices offering telehealth services tripled between 2018 and 2023, and 80% of physicians continue to offer virtual services. Telehealth, including virtual visits, remote patient monitoring, and patient portal messaging, poses new risks around PHI.
The increase of digital data: video sessions, messaging, live chats, patient records, and test results, requires more data governance and organization.
Litigation and eDiscovery
Each year, there are approximately 20,000 medical malpractice lawsuits that make it to court. Settlements, mediations, and internal investigations add to that number. Data governance in healthcare includes locating relevant data while still maintaining proper compliance. This isn’t limited to litigation and investigations. eDiscovery is also used with insurance claims and appeals.
Healthcare Industry Solutions
Data Compliance
Proactively address compliance risks and obligations with our Compliance Assessment. We’ll help establish a clear baseline and offer strategic recommendations so you can be ready* to meet HIPAA compliance.
*Assessments do not constitute formal certification
Managed Services
Focus on caring for patients, and leave the day-to-day management to us. Bluesource managed services offerings include fully or partially managed solutions with Arctera, Microsoft, and Cloudlocker technologies.
eDiscovery
Quickly respond to HIPAA regulatory requests, internal investigations, and litigation inquiries with an optimized eDiscovery workflow. Bluesource has on-demand and fully managed solutions for every step of the Electronic Discovery Reference Model (EDRM) workflow.
Consulting
Bluesource has the data governance consulting expertise to serve as an extra set of hands for internal healthcare IT teams. We work with medical practices, hospitals, health systems, and insurance agencies to provide consulting services around regulatory compliance, workflows, and risk management – especially with Microsoft and Arctera products.
- Health Checks
- Software Implementation
- Workflow Optimization
- Solution + Environment Design
- Software and System Upgrades
- Training